Categories
Online Marketing Social Media

The benefits of an active Facebook presence for your business

Facebook search has location priotized results. This makes it easier for people in your location to find you – meaning more relevant leads too your page.

Users who like or share your content help to promote your information. This effectively turns your audience into salespeople – marketing your information to their friends and family (people are a lot more open to the advice or testimonials of someone they know rather than a hired salesperson from your company.)

You don’t need to invest thousands of dollars a month and hire a company to manage your social media. If you are reasonably confident online. With some basic training and advice you will be able to manage your Facebook page

Be Social, don’t sell.

People use Facebook to catch-up with friends and family, play games, or read entertaining or interesting content. Most users are browsing in the evenings or during breaks. When people are in this social mood they do not respond well to being ‘sold’. Try to avoid direct sales promotions as much as possible – unless that is the #1 reason people follow you (e.g. online shop, daily discounts etc.) Try building a community of people rather than just a one sided conversation.

Build interaction: encourage feedback, questions and discussions from your Facebook community. Create engagement with competitions or games. This can be something simple from “like this photo to win” or “guess how many items in this jar”. It could also be something more complex such as a custom app e.g. “upload a photo of you using our products to win” or “design your own T-shirt to win”. Apps and competitions give people incentives to engage with you, and when they do they help spread the word and promote your page to their friends. This is an effective way of building your audience and extending your reach on Facebook.

Experiment.

Find out what content your audience likes most. Try using different styles of images and see how your audience responds. Do you get more engagement with serious, professional images? Or are humorous and relaxed images getting more attention?

Monitor your activity and audience reactions. Facebook insights are useful for seeing how people engage with your content. It is important to always monitor how effective your posts are and to find out what content people like most. You need to adapt to your audience, and this may mean adjusting your strategy a few times. Trends change and its important to make sure you keep posting what people are interested in. Insights can provide other useful information such as: when your audience is online – telling you the optimum time for new posts.

Scheduling posts makes it easy to write posts in advance and publish them at specific times. This is great if your audience is active late nights and weekends.

Building your audience on Facebook can be hard. It can be helpful to think of the reasons why people like pages or companies on Facebook.

  1. To gain access to exclusive content, events or sales
  2. To receive discounts or promotions
  3. Get updates about your company or products
  4. Want be associated with the company/page
  5. Want to receive relevant industry news/current events
  6. To interact with the company -e.g. support
  7. To interact with other audience members – community forum, like minded people

These are just a few of the reasons people like pages on Facebook, it can be helpful to think of these and see which of these might be expectations your customers have about your company. It is worth exploring these different content types to see what people engage with most.

Benefits of being active on Facebook

If you invest a bit of time with your company Facebook page, your efforts will be rewarded with an active following of people who are interested in what you do.

Free feedback. Feedback from your customers can be extremely valuable. It gives you an opportunity to hear what people think about your products or services, you can use them as a test audience to see what they think about potential new products

A well managed Facebook presence can be great for your business – and is often something that can be easily maintained in-house with some basic advice and training. Contact our team today to help get the most out of your online presence.

Categories
Case Studies Online Marketing Social Media

How A Facebook App Can Benefit Your Business

Why build one? Why have one? Below is why social media Apps are important.

 

  1. Building awareness – a Facebook app helps grow a business in the social media environment by bringing click through traffic.

 

  1. Generates Traffic – social media is all about generating traffic with the end goal of delivering customers through that traffic. Social media Apps prove to be beneficial to the brand as a whole. Apps such as photo contests, video contests, polls etc bring new users to your page which in turn will increase your followers.

 

  1. New customer acquisition – Facebook can act as a portal point to drive traffic to your site and other online properties.

 

  1. Access to the social world – aka the cool factor. You never know who’s actually using Facebook. Consider this; a potential customer is doing research on your brand through Facebook. they see your profile and see a number of positive posts about your brand, seeing an app where they can interact with your brand puts you in their mind and (if the end goal is a sale) will direct them through to your website for further research. Facebook is still rapidly growing in popularity and is not going away any time soon.

 

  1. User engagement – Facebook Apps promote engagement. They bring users to your page not only to look through your content but to pass time and interact with your business on more of a personal level.

 

  1. Recommendation – when used properly your companies’ presence on Facebook will produce positive recommendations among friends, associates and groups with shared interests. When building an App for a business a recommendation must be taken into account. For example, will the user then recommend this app to his/her friends or colleagues? If yes, then the App is a success. If not, back to the drawing board. Nothing attracts a crowd like a crowd. Facebook is a crowd.

 

  1. Lead generation – in addition to connecting with your current customers on Facebook, you must be able to connect to potential leads through the app. You must introduce your product or service. Notice introduce rather than sell? A winning strategy is more about getting the potential customer to click through to your website to learn more about your company. Use these Apps more as a lead generation. If people use the apps to go to your website, your half way to a sale.

 

  1. Collect user information – grow your database by collecting information from customers interacting with the App

 

Who benefits from Facebook Apps?

…… Anyone selling a service or a product.

Types of Facebook apps:

  1. Upload a photo or video and get audience to vote for favorite one. Photo or video with most likes wins. Example; ask audience to post photo of their DIY project and audience to vote for best photo. Photo with most likes wins a $500 voucher.

 

  1. Vote for your favorite and win, you (the company) upload a number of products / photos / videos etc and ask the audience to vote for their favorite (like a poll) at the end of this pick a winner of those who entered

 

  1. Create or design a custom app, fully customize an app to suit with backgrounds, colors, graphics, and content. For example the Audi A1 app created earlier in 2014. Pick a prize for the winner.
Categories
Lead Generation Online Marketing Social Media

The Secret Formula For The Perfect Viral Share

Nothing More Than Feelings

We all know that one video, that one picture or that one article that everyone’s talking about, commenting on in social media, and sharing with their friends and family. In the event that a piece of great content is placed so strategically that it instantly gains traction, resulting in thousands or millions of views and/or shares, this is known as going viral. But the real question is, what makes content so popular? Is there some secret formula that everyone should be following?

 

Viral content evokes positive emotions such as awe, amusement and laughter. These three emotions are evoked in 57% of all viral content, and this content is generally humorous, exciting, or both. That doesn’t mean you can’t evoke negative emotions either—it just has a lower chance of going viral.

The content should also have a cognitive impact: do viewers find it practical, interesting, or surprising? If so, expect them to come back for more if you’ve established that sort of reputation. For example, actor George Takei was known for playing Sulu on Star Trek in the 1960’s and 1970’s. Social media has helped him witness a renaissance of sorts and has boosted his popularity with younger audiences. Takei frequently posts humorous or thought-provoking content on Facebook and Twitter. He has over seven million likes on Facebook and 1.23 million Twitter followers, and his content is frequently shared or retweeted.

 

Reading Rainbow

The average person’s attention span has become shorter and shorter since the Internet has gone commercial. Websites like Twitter and Vine are a testament to that, as these are only 140 characters or seven seconds in length, respectively. Despite their short length, their content is shared quite often as it makes an impact on the viewer.

Don’t lose hope—people still like reading long-form content. 3,000-10,000 word articles get the most shares, and 0-1,000 words get the least, meaning you should keep your content around 2,000 words. The content must also be readable so that it can get shared. Some of the most shared pieces of content include interactive infographics, list-type articles (“listicles”), how-to posts, and videos.

Say Cheese And Share

If you include pictures in your content, it will more likely be shared to the tune of 2.3 times more often on Facebook and 2.1 times more often on Twitter. If you have a specific thumbnail, expect it to be shared 3.1 times more often. You can add thumbnails via meta tags. To add these thumbnails, put it in thesection of your article.

More Than 15 Minutes Of Fame

If you have a great title, you can drive traffic to your content. Everyone will see the title first, so make sure it’s eye-catching. “Listicle” articles with titles such as “Top 20 NFL Players of 2014” or “Top 25 Nicolas Cage Movies” will be shared often. You can even offer advice to better your readers’ lives, such as “10 Ways to Succeed in Law School.”

Positive content can drive traffic, but negative titles such as “15 Ways People Are Being Wasteful” can also drive content and have the same results as a positive title. If you’re running a blog as part of your business, you can position your brand and offer solutions to each point on such a negatively-titled list, making strangers into visitors, visitors into leads, leads into customers, and finally, customers into promoters, which will restart the cycle anew and generate revenue for your business as well.

Appealing to the emotions of your readers and their sense of self will also drive traffic. For example, you might know people who eat every part of the pizza but the crust, and a title such as “What To Do With Uneaten Pizza Crusts” could be an idea for content—get creative and find out what sticks.

The Go-To Guy

 

Viral content also needs some authority behind it, like a trustworthy source. Including a byline at the top of an article and an author bio at the bottom tends to drive more traffic to the content. For example, if the author of the content has previously written content for sources that are seen as trustworthy, such as Forbes or the New York Times, they will think more highly of the author. This is especially important, perhaps mandatory, for sharing on Twitter, LinkedIn and Google+. LinkedIn and Google+ are more frequented by professionals who are seeking content to help better their businesses or personal brands, and might cite your content to potential customers and investors. Female authors seem to be more trusted than male authors in this regard.

 

Expert Mode

People tend to buy brands that are endorsed by experts in the field or those with lots of influence in it. For example, professional golfer Tiger Woods is seen as one of the best golfers of all time. Woods also has a long-running relationship with Nike and endorses its products, making Nike products one of the most recognized brands in the world. This also works when you’re posting content. You should include quotes from experts or influential figures in your work (living or dead) that is relevant to your content so that it will go viral faster.

It’s Share O’Clock

You should also look at when you’re sharing your content. Tuesday seems to be the “viral” day for Facebook, Twitter and Google+; Monday is Pinterest’s and LinkedIn’s “viral” day. For LinkedIn, this makes sense—Monday is the start of the work week. This also leads to the question as to what time of day you should be sharing your content. 9 am and noon Eastern Standard Time are the two “viral” hours, as most people are at work and at a device where they can access your content more quickly. The worst “viral” hours are the AM and PM rush hours, when people are in a hurry to get from home to work or vice versa, and are not generally staring at a screen of some sort.

If At First You Don’t Succeed…

Not all content will necessarily go viral on the very first try, but that doesn’t mean you can’t try re-sharing it again. Social shares drop off by 96% within 72 hours of sharing. You can, however, share it again 12 weeks after you originally published it and still get people to talk about what you have to say. You need to keep testing and re-testing your content and seeing what works with your audience—never give up!

 

Categories
Lead Generation Online Marketing

Optimising Website Products For Search Engines & People.

Ecommerce websites have unique challenges when it comes to optimising product pages. Its important to make sure your website and products are easy to find in search engines such as Google. It is also important that your products are designed in a way that is user friendly and provides the information needed to lead to online sales. This guide outlines 6 ideas to help optimise your ecommerce website increasing traffic and hopefully sales.

1. Unique Product Descriptions

If you are using product descriptions given to you from suppliers or taken from other websites, this will be no benefit to you. Duplicate content is sure to lead to penalties with you Google ranking. Make sure your content is unique to your website, use the keywords of the product you are describing and be sure to mention the benefits and purpose of the product. If the product is used to solve specific problems make sure to mention the keywords of the problems associated with the product. Read more about targeting the keywords of problems rather than solutions in my previous article:  increase website traffic with a smart blogging strategy

2. Add Product Category Descriptions

Consider optimising your product category pages, by using a keyword rich title, adding a description describing the products found in the category and add an image with correct alt tags and titles. This will help with generic keyword searches for people searching for categories of products such as “men’s clothing” or “kids clothing” 

3. Unique titles with keywords.

As mentioned earlier Google penalizes websites with lots of duplicate content, If you are an online furniture company imagine how many other websites have product titles called “Oak Dining Table” consider adding unique descriptive or personality words such as “ Natural Oak Dining Table” or “Modern Oak Dining Table”. 

4. Use High Quality Product Photos

Product photos are important, especially for products that can only be ordered online. Looking at a product photo is an important part of the buying purchase. Large, high quality photos show viewers the detail they want to see building trust with your product. If your product needs to be shown from different angles to show the full product make sure you add extra photos. Consider providing photos of your product in use if it adds value to the function of your product.

5. Optimising Product Images with Alt tags + Titles

Add alt tags and use smart titles for all images. Do not name images photo1.jpg or image123.jpg. If it is a photo of a cow eating grass then name the image “cow eating grass” this will make your images show up in image searches. The image title and alt tag also get indexed in search engines so its important to add keywords about the image in the title and alt text.

6. Enable & Encourage User Product Reviews

Encourage buyers to review your products. This shows popularity and builds trust with people looking to buy your products. Getting reviews can be hard, consider sending email reminders to buyers offering a discount coupon for reviewing the products of their recent purchases.  

These steps outlined are all easy ways to get more out of your ecommerce website. For most modern websites the functionality to achieve these steps will be available to you already. Sometimes a slight change in your approach to images, keywords and content writing can be all that’s needed to see an increase in website traffic and online sales.

 

 

Categories
Lead Generation Online Marketing

Increase Website Traffic with A Smart Blogging strategy

More business’s are experiencing the benefits of actively using a blog on their website. Benefits from having an active blog with well-written content include:

more website traffic
More website visitors

More visitors mean more chances to convert leads into customers. If your blog is well accepted, viewers will share your articles with others – meaning free promotion for your website! 

more website backlinks
More backlinks

When people share your articles or create links to them it works like a vote of trust to your website. This will improve your websites search engine ranking. 

more indexed website pages
More indexed pages

Each blog post works as a separate page giving you more chances to be found online. Google likes large website with lots of unique content.
 

more website keywords
More content with a wide range of keywords

Each blog post can cover different topics, giving you chances to target specific keywords. This means your website will rank well for more keywords – not just the keywords on your ‘normal’ website pages.

 

What’s the right way to blog?

 A smart blogging strategy will look different depending on your business and target audience, blogging may not suit every business, but in most cases using a blog the right way will yield positive results.

The most important thing to remember when starting a business blog is to think about what you viewers want to read. Think about what problems they are facing? What they want to know, any tips they will find useful. To use a blog for lead generation you need to focus on what your market wants to know. New readers are not interested in your company or the brands you stock, they are not interested in your favorite colour or what you did on the weekend. New readers want to know how you can help them, how can you fix a problem they are having? What advice do you have to make their lives easier?

Address the problems your market is facing. 

People like to do their own research before making a decision. However people search the keywords of their questions or problems, not the keywords of the solutions to problems. An example of this would be a generic plumbers website. The content you would expect to see would be a list of services, information about the company, history, maybe some staff profiles and contact information. This is all great content and will rank well when people search for keywords such as “Plumber, Gas fitting” etc. however there is opportunity to get leads from many other search terms and keywords by thinking about what the target market is looking for. People searching for “why is my tap leaking? How to fix a blocked pipe? Why is my shower cold?“ People are usually researching their problems, not the solutions.

blog about the solutions you haveTo apply this to your business – Do you have a product or service that deals with problems your customers are having? If the content on your website is always talking about your product, but not what your product does or how it can be used to solve specific problems then chances are you are missing out many leads from people who need your product or service – they just don’t that it is you who has the solution they need. Think about how someone would find you if they didn’t know what you did or sold. Think backwards.

Think from the perspective of a general user not an expert, as you will be with your products and industry. Chances are most of you reading this will not be an expert in freshwater aquariums. If you had a problem with green slime appearing in your fish tank you probably wouldn’t know you needed a product called “Algaefix” all you would know is you have a problem with green slime. Optimising your websites for keywords relating to the questions or problems people are having gives you the opportunity to position yourself to people who do not know you, but want what you are offering. These are very high quality leads as you have what they need. After all what’s the point in focusing your efforts optimising your website for a product name or brand name – those who are familiar with it already know you. Focus on those who don’t know you, but have problems that you can help with.

People are looking for your help – are you positioned in a way they can find you?

 

Categories
Dvelop IT Online Marketing Website Design

Free Website Audit & Online Action Plan

WHEN A WEBSITE PERFORMS WELL YOU GET

MORE QUALITY LEADS – MORE SALES – MORE PROFIT

HOW DOES IT ALL WORK?

During an obligation free 30 minute consultation we’ll get to know about you and your business. To provide a meaningful website audit and action plan we need to learn about the products and services you offer, get a grasp of how well your website is performing, who your desired customers are and your experience with online marketing activities. It’s an opportunity for you to tell us what’s currently happening and what you’d like to happen. In some cases we work with people that aren’t sure of the whole ‘interweb’ thing and that’s completely fine too. We’ll work with you and gain an understanding of your unique online goals to then formulate you an action plan on how to achieve them – all at no cost or obligation to you. We look forward to a conversation with you and the opportunity to help you achieve online success.

ARE YOU EASY TO FIND ONLINE?

We’ll talk to you about your ideal customers profile and how often these people are engaging with you online. Our team will provide you with a search engine optimisation report (SEO) that suggests ways to encourage your ideal customer traffic to your website. By looking at how you can be found online by the right customers we can give you a recipe for increasing the right traffic to your site.

users never scroll past page one of- results
 

HOW ARE PEOPLE USING YOUR WEBSITE?

first impressions based on website design

When customers are on your website how easy is it for them to find the information they’re looking for. How does your website perform on a tablet or mobile phone? Your usability study will check your websites loading time and how well it works in the common web browsers (Google Chrome, Mozilla Firefox, Internet Explore & Safari). These days there is so much choice online, if your customers can’t find the content they’re looking for quickly and easily you lose them to a competitor. Lets look at how to ensure you never lose another customer again.

 

WHAT’S YOUR MESSAGE AND IS ANYONE GETTING IT?

We will analyse the content of your website and provide you with suggestions on any areas for improvement. Its important that your website delivers the right content and message your target audience seek. Viewers are more engaged when they find relevant content they are interested in, Get the content right and your future customers will come.

WHAT’S IN MY ACTION PLAN?

The action plan outlines recommended changes to your website and could be anything from minor content changes and bug fixes to design and visual changes. In some situations we may also suggest online marketing tools to further enhance your online performance.

book a free website audit and consult get a free online action plan

Categories
Lead Generation Online Marketing

Keep People Coming Back To Your Website

GIVE THEM A REASON TO RETURN

Maintaining activity on your website comes down to a few factors and depending on your business goals and target audience will determine the best way to go about keeping people interested and returning to your website.

WRITE EXCLUSIVE CONTENT THAT IS RELEVANT

write exclusive content that is relevantRewarding viewers for their loyalty with exclusive information or advice creates lasting relationships with viewers and gives them a reason for going back to your website. Creating a resource library of useful links, advice, eBooks and other useful resources are a great way of making your website the go-to place for your viewers.

UPDATE YOUR WEBSITE CONTENT REGULARLY

update your website content regularlyA blog, news feed or advice column for getting people to come back to your website – Even if information is not the primary purpose of your website, It can be a method of getting people there who can then be open to seeing the primary reason for your website – e.g. sales or interaction.

CREATE INTERACTION WITH A FORUM

create interaction with a forumA forum can be time consuming to manage – but extremely rewarding for building a very loyal community of returning viewers. Forums can be perfect for informative websites where opinions or advice is encouraged by viewers. A forum can also be effective for managing support enquiries, event information and other open or closed group discussions.

SOCIAL MEDIA

Social Media icons - Facebook Twitter Google Plus Youtube Flikr LinkedinSocial media can be a great way of communicating with your customers. Offering exclusive offers or advertising new products, events or advice is a great way to increase your community presence.

 

EMAIL NEWSLETTERS TO CONNECT WITH VIEWERS

email newsletters to connect with viewersEmail newsletters can be an effective way to inform viewers of changes to your website such as – new products, sales /promotions and events.

 

 
Categories
Lead Generation Online Marketing

Getting People To Your Website

Having the perfect website is great,

but is ineffective if nobody can find you…

It’s important to make sure your website is easy to find on search engines and set up with Google Analytics to report the traffic and statistics about who is viewing your website. Using this information you constantly improve aspects of the website that are not working as well as others, you can see how people are finding your website to determine the most successful key words and advertising methods.

GETTING THE RIGHT PEOPLE TO YOUR WEBSITE.

Again this comes down to knowing YOUR business, and your customers/target audience. It is important tat your website attracts and relates to your target audience. Appealing to your audience can be done through design, relevant content and advertising where your viewers will find you.

SEARCH ENGINE OPTIMIZATION

Search Engine Optimization SEOThis determines how well you show up in search engines. This is decided by a few factors; some of this is determined by the way the website is built and indexed. Another important factor for SEO is content. It is always important to include well written content and relevant images in your website, with a focus on keywords for your industry – If your website does not say, “We offer affordable kitchens in Hamilton, New Zealand” how will people (or search engines) know that you do? Updating the content regularly helps too; this is why we often suggest a blog or news feed. Search engine algorithms are always changing and updating so it’s important to maintain your website and keep up with the latest standards.

SOCIAL MEDIA

Social Media icons - Facebook Twitter Google Plus Youtube Flikr LinkedinUsing social media to give you an active online presence and interact directly with your audience. Social media can be a great way to spread the word about promotions or information as news spreads quickly among social media users.

 

PAID ONLINE ADVERTISING

Google Adwords - Paid Online AdvertisingGoogle Adwords and online advertising can be effective at generating leads particularly in industries where keywords are in competition.

 

OFFLINE ADVERTISING

Print Media – business cards, posters, flyers, billboards

Offline Advertising – Print Media – business cards, posters, flyers, billboardsThe digital world has provided us with many great ways to advertise and promote, but let’s not forget the ways of old. Print design is still an effective medium for communication – Newspaper advertising, flyers posters and billboards can be a great way to promote your business and especially effective when used in as part of an all-media campaign combining print and online advertising.

FACE TO FACE SALES AND COMMUNICATION

Face to Face sales and communicationFor some businesses nothing beats the personal approach of talking directly with your audience. In the ever-advancing digital age remember how important it is to spend time and talk directly with people. Print media such as business cards and brochures can have great lead generation results when combined with a friendly chat and a handshake.

 

 

  

 

 

 
Categories
Online Marketing Website Design

The Perfect Website

developing the perfect website

When it comes to websites we don’t believe in an out-of-the-box approach. It’s important to create a website that will work for you and your customers, and that it achieves everything you need it to.

WHY DO YOU WANT A WEBSITE?

Sure, we believe every business needs a website, but why do you want a website – are you just doing it to tick it off your to-do-list, or do you have a specific purpose in mind? Are you looking to increase your market reach and sell products to a larger audience? Do you want to provide information and support to your existing clients? Is the focus on lead generation and telling new customers about your company/services? Or perhaps you have an important message you want to share with as many people as possible.

FOCUS YOUR STRATEGY

Every aspect of your website and marketing strategy should work towards achieving your goals – from design, functionality, interaction, content, social media, SEO and all other online & offline marketing strategies.

By focusing on these goals, your website should be 100% customized to you, Your website space and marketing budget should be used efficiently to make sure you are only getting what you need, not wasting your time and resources pursuing avenues that do not align with your goals or requirements.

 

 

 

 

 
Categories
Online Marketing

Keys to a successful online presence

Whether it’s increasing sales, generating more traffic, promoting your brand awareness or conveying a message/information. Whatever your goals it is important that your website and marketing strategy work towards achieving these goals.

Every business is different, with their own strengths and weaknesses. We don’t believe in an out-of-the-box approach to websites or online marketing.

Below is an example of how your website can turn strangers into customers and promoters. A strategically built website and various forms of online marketing are powerful tools when combined for a single purpose.

inbound marketing website

The diagram above shows examples of how particular strategies are effective for specific tasks. Every business is different so its important to look at what will work for you, and more importantly your target audience. In some industries people respond well to being actively ‘ followed up’ with news, promotions, invitations etc. Wheras some people are put off this approach and preffer to research by themsevles – this is where news articles, blogging, well written content and quality images are more effective.